Refund policy

Vl’amir Refund & Return Policy

At Vl’amir, your support means everything to us, and we want you to feel confident in every purchase. Please review our updated refund and return policy below:

All Sales Final (After Shipment)
Once your order has shipped, all sales are final. The only exceptions are if you receive a damaged item or the wrong product.

Pre-Orders
You may cancel a pre-order at any time before it ships. Refunds for canceled pre-orders will be issued as store credit only.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number. We’ll provide a replacement or issue store credit.

Return Conditions

• Items must be in their original condition: unworn, unwashed, and with all tags attached (if applicable).

• Return requests must be initiated within 7 days of receiving your order.

Shipping Costs
Vl’amir covers return shipping costs for damaged or incorrect items. Please follow our provided return instructions to ensure your item is shipped back safely.

Refund Processing
Approved returns and cancellations will be processed promptly. Refunds are not issued back to the original payment method — all refunds are provided as store credit.

Contact Us
For questions or assistance with a return, please reach out at vlamir@support.com. We’re here to help!